Cleo Terms & Conditions

Effective Date: July 1, 2026

These Terms & Conditions govern your access to and use of Cleo, including the Cleo mobile application, website, scanner features, product insights, recommendations, and related services provided by OpenCleo, LLC.

By using Cleo, you agree to these Terms. If you do not agree, please do not use the Services.

1. Informational Use Only

Cleo provides food, ingredient, product, and wellness-related information for personal, informational use. Cleo is not a medical provider and does not provide medical advice, diagnosis, treatment, or emergency services.

You should consult a qualified healthcare professional before making medical, dietary, allergy, skin-care, or wellness decisions.

2. Accounts and Eligibility

You may need an account to use some features. You are responsible for keeping your account information accurate and for maintaining the confidentiality of your login credentials.

You may use Cleo only if you can legally agree to these Terms. If you use Cleo on behalf of another person or entity, you represent that you have authority to do so.

3. User Content and Scans

You may submit photos, labels, barcodes, product information, meal details, preferences, feedback, and other content. You are responsible for the content you submit and represent that you have the rights needed to provide it.

You grant OpenCleo, LLC a non-exclusive, worldwide license to host, process, analyze, display, and use submitted content as needed to operate, improve, support, and secure the Services.

4. Product and Ingredient Information

Cleo may use third-party data, user submissions, image analysis, barcode lookups, and automated systems. Product details, ingredients, allergens, nutrition facts, scores, recommendations, and availability may be incomplete, outdated, or incorrect.

Always verify product packaging, labels, allergen statements, and professional guidance before consuming or using a product.

5. Subscriptions and Purchases

Cleo may offer paid features, trials, subscriptions, or in-app purchases. Prices, billing intervals, renewal terms, cancellation rights, and refund handling will be shown where you purchase.

Purchases through Apple or another app marketplace may be managed by that marketplace and subject to its terms.

6. Acceptable Use

You agree not to misuse Cleo, interfere with the Services, attempt unauthorized access, scrape or reverse engineer the Services except as allowed by law, submit unlawful or harmful content, or use Cleo to violate another person’s rights.

7. Intellectual Property

Cleo, including its design, branding, software, text, scores, graphics, and other materials, is owned by OpenCleo, LLC or its licensors and is protected by intellectual property laws.

These Terms do not transfer ownership of Cleo or its content to you.

8. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information. By using Cleo, you acknowledge our Privacy Policy.

9. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, OpenCleo, LLC disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

10. Limitation of Liability

To the fullest extent permitted by law, OpenCleo, LLC and its affiliates, officers, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunities.

11. Changes to the Services or Terms

We may update Cleo or these Terms from time to time. If changes are material, we will provide notice as required by law. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

12. Contact Us

If you have questions about these Terms, contact us at:

OpenCleo, LLC
Email: team@opencleo.app
Mailing Address: [Insert company mailing address]