Cleo Terms & Conditions

1. What Cleo Does

Cleo is an AI-powered food recommendation platform that helps you decide what to eat. Features may include AI recommendations, restaurant discovery, menu recommendations, personalized suggestions, food search, saved restaurants, saved foods, and — as optional, supporting features — menu scanning, product scanning, and food photo analysis.

Cleo’s recommendations, suggestions, and results are provided for personal, informational use only. Cleo is not a medical provider and does not provide medical advice, diagnosis, treatment, or emergency services. AI recommendations are not medical advice. You should consult a qualified healthcare professional before making medical, dietary, allergy, or wellness decisions.

Recommendations are informational only. You remain responsible for checking ingredients, allergens, nutrition, pricing, restaurant availability, and menu accuracy before ordering, purchasing, or consuming any food or product. Restaurant menus, pricing, availability, and nutritional information may change and may be incomplete, outdated, or incorrect.

2. Accounts and Eligibility

You may need an account to use some features. You are responsible for keeping your account information accurate and for maintaining the confidentiality of your login credentials.

You may use Cleo only if you can legally agree to these Terms. If you use Cleo on behalf of another person or entity, you represent that you have authority to do so.

3. User Content, Searches, and Scans

You may submit searches, food cravings, recommendation requests, AI conversations, saved restaurants and foods, preferences, feedback, and — if you use optional scanning — photos, labels, barcodes, menu details, and product information. You are responsible for the content you submit and represent that you have the rights needed to provide it.

You grant OpenCleo, LLC a non-exclusive, worldwide license to host, process, analyze, display, and use submitted content as needed to operate, improve, support, and secure the Services, including generating personalized recommendations.

4. Recommendations, Restaurant, and Product Information

Cleo uses artificial intelligence, third-party data, user submissions, restaurant and menu data, image analysis, barcode lookups, and automated systems to generate recommendations and results. Recommendations are informational only, and Cleo does not guarantee any particular outcome.

Cleo relies on third-party services to provide certain features, including the OpenAI API to generate AI-powered recommendations, conversational responses, and analysis, and the Nutritionix API to retrieve nutrition, ingredient, and food-item information. Outputs and data from these providers may be incomplete, outdated, or inaccurate, and your use of Cleo is also subject to these providers’ applicable terms.

Restaurant details, menus, menu items, ingredients, allergens, nutrition facts, pricing, hours, and availability may be incomplete, outdated, or incorrect, and may change at any time. Cleo does not guarantee the accuracy of nutrition or other information. You remain responsible for verifying ingredients, allergens, nutrition, pricing, restaurant availability, and menu accuracy — including checking product packaging, labels, allergen statements, and professional guidance — before ordering, purchasing, or consuming any food or product.

5. Subscriptions and Purchases

Cleo may offer paid features, trials, subscriptions, or in-app purchases. Prices, billing intervals, renewal terms, cancellation rights, and refund handling will be shown where you purchase.

Purchases through Apple or another app marketplace may be managed by that marketplace and subject to its terms.

6. Acceptable Use

You agree not to misuse Cleo, interfere with the Services, attempt unauthorized access, scrape or reverse engineer the Services except as allowed by law, submit unlawful or harmful content, or use Cleo to violate another person’s rights.

7. Intellectual Property

Cleo, including its design, branding, software, text, recommendations, graphics, and other materials, is owned by OpenCleo, LLC or its licensors and is protected by intellectual property laws.

These Terms do not transfer ownership of Cleo or its content to you.

8. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information. By using Cleo, you acknowledge our Privacy Policy.

9. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, OpenCleo, LLC disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

Cleo’s recommendations and AI outputs are informational only and are not medical advice. We do not guarantee any particular outcome, the accuracy or completeness of nutrition, allergen, pricing, or menu information, or that restaurants, menu items, or products will be available. You are responsible for independently verifying this information before making decisions.

10. Limitation of Liability

To the fullest extent permitted by law, OpenCleo, LLC and its affiliates, officers, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunities.

11. Changes to the Services or Terms

We may update Cleo or these Terms from time to time. If changes are material, we will provide notice as required by law. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

12. Contact Us

If you have questions about these Terms, contact us at:

OpenCleo, LLC
Email: team@opencleo.app
Mailing Address: [Insert company mailing address]